1. Who We Are

Sustainable West Linton and District (“we”, “us”, “our”) is a registered Scottish charity ( Reg. No. SC050224) dedicated to dedicated to advancing environmental improvement and sustainability. We respect your privacy and are committed to safeguarding your personal data when you visit our website (www.communityheatteam.org or https://www.wlcommunityenergy.org ) or engage with our work.

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact details (name, email address, phone number) when you sign up for newsletters, events, or volunteering.

• Donation information (amount donated, payment details, Gift Aid preferences).

• Volunteer and membership details, including skills and availability if you sign up to support conservation projects.

• Website usage data (IP address, browser type, pages visited) via cookies and analytics to improve user experience.

• Survey and feedback responses when you participate in environmental campaigns or citizen science projects.

3. How We Use Your Information

We use your personal data to:

• Engage with supporters – sending updates, newsletters, and campaign information (only with your consent).

• Manage volunteering activities – coordinating conservation efforts and events.

• Process donations and claim Gift Aid where applicable.

• Improve our website and campaigns – using analytics to understand engagement and impact.

• Ensure environmental compliance – where required for conservation project reports or funding applications.

4. Lawful Basis for Processing

We process personal data under the following legal bases:

• Consent – when you subscribe to updates, sign petitions, or participate in surveys.

• Legitimate interests – when engaging with members, volunteers, and event participants.

• Legal obligation – for financial and regulatory requirements (e.g., Gift Aid processing).

5. Data Sharing & Security

• We do not sell or trade your data.

• We may share data with trusted third parties (e.g., payment processors, event partners) but only where necessary and in compliance with UK GDPR.

• We implement security measures to protect your data from unauthorised access or misuse.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Request corrections or deletion of your data.

• Withdraw consent for marketing at any time.

• Object to data processing in certain circumstances.

• Complain to the Information Commissioner’s Office (ICO) if you believe your data is being misused.

7. Cookies & Tracking

We use cookies to improve website functionality and understand visitor engagement. You can control cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us:

Email: wlcommunityheat@gmail.com
c/o West Linton Village Centre, Raemartin Square, West Linton EH46 7ED

Last updated: Feb 2025